Privacy Policy
Last updated: October 4, 2026
Rescuing Potential ("we," "us," or "our") operates rescuingpotential.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here. This policy forms part of our Terms and Conditions.
1. Information We Collect
Information you give us
-
Contact details, such as your name, email address, phone number, and address
-
Account details, such as your username and password (include only if your site has accounts)
-
Booking and order details, such as the service you purchased and any notes you provide
-
Messages you send us through a contact form, email, or phone
Payment information
Payments are processed by a payment processor. We do not store your full card details on our servers. We receive only limited information, such as confirmation of payment and the last four digits of your card.
Information collected automatically
-
Device and browser type, IP address, and operating system
-
Pages visited, time spent on the Site, and referring website
-
Cookies and similar technologies (see Section 5)
2. How We Use Your Information
We use your information to:
-
Provide, manage, and improve our services
-
Process payments and issue refunds
-
Communicate with you about your orders, bookings, and enquiries
-
Send updates or promotional messages, where you have agreed to receive them
-
Keep the Site secure and prevent fraud or misuse
-
Comply with legal obligations
3. Legal Basis for Using Your Information
We process your personal information with your consent, to perform our contract with you, to meet legal obligations, or for our legitimate business interests (such as improving the Site and preventing fraud).
4. Sharing Your Information
We do not sell your personal information. We may share it with:
-
Service providers who help us operate the Site, such as payment processors, hosting providers, email services, and analytics tools. They may use your information only to perform services for us.
-
Professional advisers, such as accountants, tutors, teachers, and lawyers, where needed.
-
Authorities, where required by law or to protect our rights, safety, or property.
-
A successor business, if we merge with or are acquired by another company or sell our assets.
5. Cookies and Tracking
We use cookies and similar technologies to keep the Site working, remember your preferences, and understand how visitors use it. We use Wix Analytics (including its real-time analytics feature) to collect information such as pages visited, time spent on the Site, device and browser type, and approximate location. This information helps us improve the Site. You can block or delete cookies in your browser settings, but parts of the Site may not work properly as a result.
6. International Transfers
Some of our service providers may be located outside Trinidad and Tobago, so your information may be stored or processed in other countries. We take reasonable steps to ensure it is handled securely and in line with this policy.
7. Data Retention
We keep your personal information only for as long as we need it for the purposes described in this policy, including providing our services, resolving disputes, and meeting legal, tax, and accounting requirements. How long we keep it depends on the type of information and why we collected it. When we no longer need your information, we delete or anonymize it. You may ask us to delete your information at any time, subject to any legal obligation we have to keep it.
8. Data Security
We use reasonable technical and organizational measures to protect your information, such as encryption, access controls, and secure hosting. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, including the Data Protection Act of Trinidad and Tobago, you may:
-
Request access to the personal information we hold about you
-
Ask us to correct inaccurate or incomplete information
-
Ask us to delete your information
-
Withdraw your consent or object to certain uses, such as marketing
-
Ask how your information has been used or shared
To exercise these rights, contact us using the details in Section 12. We may need to verify your identity first, and we will respond within a reasonable time.
10. Marketing Communications
If you receive marketing emails or messages from us, you can opt out at any time by using the "unsubscribe" link or contacting us. We will still send you essential messages about your orders or bookings.
11. Children's Privacy
Some of our services may be of interest to children, but we do not knowingly collect personal information from a child under [18] without the consent of a parent or legal guardian. Where a child's information is needed to provide a service, we ask for a parent or guardian's consent first, and we collect only what is necessary.
A parent or guardian may contact us at any time to review the information we hold about their child, ask us to correct or delete it, or withdraw their consent. If you believe we have collected a child's information without proper consent, please contact us using the details in Section 12, and we will delete it promptly.
12. Contact Us
For questions about this policy or your personal information:
Rescuing Potential
13. Third-Party Links
The Site may link to other websites. We are not responsible for their privacy practices, so please read their policies before sharing your information.
14. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above shows when changes were last made. If the changes are significant, we will notify you by email or a notice on the Site.